The biggest challenge Datasmith faces is helping clients understand the benefits of proactive care. All too often we meet our clients due to an emergency. Whether it’s a ransomware virus, equipment failure, or human error, clients realize the importance of managed IT services after disaster has struck.
The easiest way to help you understand how managed IT services work is to relate to something everyone understands: your car. You drive your car everyday. For many it’s imperative they have an operating vehicle as it gets them to and from work, picks up children, and some even rely on their vehicles as a source of income (think: Uber drivers). You do a lot of proactive care for your vehicle. Wash the salt off during harsh winters, get oil changes every 5,000 miles, fill it up with gas so it’s not running on fumes, and perform regular services at key mileage intervals.
Now think of your business as your car. You have your sales team sign NDA agreements to protect your book of business, someone routinely cleans your office so it looks nice for clients, you have contracts in place for jobs, and hire human resource professionals to manage your employees. These are all proactive measures you take to make sure your business runs smoothly and, most importantly, stays in business.
But what about your IT? Your employees’ computers, cell phones, and tablets. The office network and internet connection. The servers that store every trace of digital activity your business created. How do you ensure these critical, and often overlooked, pieces stay running efficiently?
A managed IT service provider is like a technician for your car or human resources professional for your employees. Managed IT Service providers ensure your IT equipment, software, and data run smoothly and your business is not at risk for an attack. They make sure software stays up to date, equipment protected, and are there for you should you have a question or potential threat arises.
They can also provide IaaS (infrastructure as a service) and Saas (software as a service) services, hosted exchange for email protection and storage, and firewall services. Plans can be as comprehensive or basic as your business needs demand. Partnering with a managed IT services provider provides peace of mind for your business.
Datasmith Network Solutions is a proactive care provider and advocate. We are strong believers that proactively monitoring and caring for your business’ IT can prevent costly and sometimes fatal IT errors for your business. Our goal in 2017 is to effectively communicate the benefits of managed IT and answer any questions you may have. As you plan your budget for 2017, consider the benefits of investing in the right proactive care provider.
Choosing the right provider is important. Datasmith takes the time to learn your business and conduct a needs analysis on your current operations. We discuss options with you in terms you understand. The biggest difference in our proactive plans? One price. The price we agree upon for services is the only price you pay each month. There are no hidden fees or surprise charges for services outlined in your proactive care plan. Our plans include routine monitoring and reporting, on-site support and maintenance, and 24/7 emergency support.
Contact us with any questions you might have about Managed IT Service Plans. Stay tuned as we discuss proactive care plans throughout the end of 2016!
