About Datasmith

Your Local IT Support Company in Walpole, MA

Make This the Last IT Reset You Ever Have to Do

When technology is handled in pieces, the same issues keep resurfacing. You deserve a partner that builds a stable, well-structured foundation and systems that last.  

There’s a real gap between what Walpole businesses need from tech support and what they actually get. 

Too often, support means long calls, repeated explanations, and fixes that solve one issue while creating another. 

Your IT can feel a lot simpler when you have someone that comes in, understands your environment and handles everything end-to-end with structure and continuity.  

That’s the gap Datasmith was created to close. 

We roll up our sleeves, learn how things actually work for you, and address the root of your problems so you finally get out of reaction mode. 

Businesses Trust Us Because We’ve Earned It

  • Your Priorities Come First.

    The IT support you receive should revolve around what actually matters to your day. When you partner with us, decisions get made based on your goals, risks, and what keeps your operation moving. 

  • Details Matter.

    Half-finished fixes, and undocumented systems always come back to bite. Rely thorough work up front and a strong foundation that keeps problems from coming back.  

  • Fix What's Broken, Then Make It Better.

    Good IT doesn’t stand still. Together, we'll review, improve and adjust your systems as your business changes, so you’re not stuck with yesterday’s setup trying to solve today’s problems. 

  • Common Sense Beats Overcomplication.

    Not every problem needs another tool to solve it. Get practical solutions based on right-sized decisions that keep your IT useful. 

  • Care Shows Up In The Work.

    Your IT partner should already understand your industry's pressure, pace, and consequences. From start to finish, you work with people who follow through, take responsibility, and are genuinely committed to your success. 

The Team That Makes Your IT Work

Paul

Paul Smith
CEO 

Paul has led Datasmith since 2000 with a clear focus: give honest advice, do the work properly, and don’t oversell. He believes IT works best when it’s explained plainly and built to last. 

As Paul puts it, “I’d rather be a teacher than a pitchman.” 

Terry Parise

Terry Parise
Operations Manager 

Terry runs day-to-day operations, keeping teams aligned and work moving without drama. She brings structure and follow-through to the business so clients experience steady, reliable support. 

Doug Wright

Doug Wright
Director of Engineering/vCIO

Doug is responsible for making sure service actually delivers. With more than 20 years in IT and managed services, he keeps systems stable, teams coordinated, and expectations grounded in reality. 

Anne Cimon

Anne Cimon
Finance Manager 

Anne ensures that financial operations are organized, efficient, and built to support smarter decisions. Her meticulous attention to detail helps streamline processes and enables the business to run smoothly.

IT That’s Built to Hold Up

You know trust is real when people show up, do the work, and stick with you when things get complicated. 

That’s how Datasmith has supported organizations across New England for more than 40 years.

That trust is built through: 

  • Consistent support, not constant turnover 

  • Security-first practices applied day to day 

  • Experience in regulated and time-sensitive environments 

  • A local Walpole-based team that shows up on-site when needed 

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Done Dealing with the Same IT Headaches?

If your systems keep letting you down, or you’re avoiding yet another “fix” because you can’t deal with the disruption, you’re definitely not the only one. You don’t need a full overhaul. You just need IT that doesn’t boomerang back with the same issues. 

There is a steadier way forward.
One with real structure, real follow‑through, and IT that actually stays working. 

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