How many different vendors are providing your IT services right now? Is there one vendor for software, another for servers, a virtual vendor for phones? The list can go on for IT services. But what if we told you that you could retire your rolodex and have one source for all your IT needs? And it wouldn’t break the bank.
It’s true. With today’s technologies choosing a Managed Service Provider doesn’t equate to expensive monthly costs and fees. Thanks to the cloud, many Managed Service Providers can provide flexible plans and costs to meet your business needs. Datasmith has developed a new approach to Managed Service Plans. We’ve tested these plans with our clients and have found great success. So what exactly does a Datasmith Managed Service Plan look like?
1) It Starts With A Sit Down
Datasmith will always start by getting to know you and your business. We are looking to gain insight into how your business operates. Operations are essential to seeing if your current IT is effective and what can be improved. We like to say that we try to become your business partner. We believe that the right IT solutions can transform your business and should provide a ROI.
2) An Evaluation
It’s pretty much a guarantee that you’re going to have some technology in place. The next step in our process is to evaluate your current tech.
How is it holding up?
Is it running at optimal performance?
When was the last time your firewall was updated?
We are looking to see what we can use and what we recommend being replaced.
3) Our Recommendations
After we have a thorough understanding of operations and the current environment, we work to provide recommendations. Yes, plural- we want to provide you with options. We will sit down and explain what each option provides and why we recommend these services. This is your chance to grill us. Ask as many questions as you want about us, the recommendations, or IT solutions.
4) Pricing
Everyone’s favorite topic, money, is up next. All of Datasmith’s Managed Service Plans come with upfront pricing. You will understand exactly what is covered by your plan. This means no hidden fees or surprise charges each month. We factor in on-site time into each plan too.
5) Implementation
This is the fun part. Once we choose a plan, Datasmith sets up a time to begin implementation. Our goal is to implement and update IT with as little disruption to your business as possible.
6) Quarterly Business Reviews
The QBR is an essential part to our Managed Service Plan. It’s no secret that technology is evolving faster than ever before. Businesses have to continuously adapt to the ever-changing environment around them. We schedule quarterly business reviews to do a check-in.
How is everything going?
What changes to operations have occurred?
It’s a scheduled time to check-in so that we can ensure we stay on top of your needs. We understand that life can get crazy so we dedicate this time in advance to ensure we stay in touch with you.
Would you drive your car without getting an oil change? Probably not. A Managed Service Plan is preventative maintenance and proactive implementation for your business’ IT. Datasmith is eager to learn about your operations and how we can make your IT life easier. Contact us to learn more.
